Admin Settings (Optional)

Administrators manage key components such as workspaces, users, devices, and licenses. They can also add and remove other administrators with full or limited functions (support admin). Additional admins do not require Azure or Google Workspace™ administrator privileges. However, they need to be a member of the organisation’s Microsoft® 365 or Google Workspace environment.

Here is a list of features for full and support administrators.

Synappx Admin Portal (Common)

Page Functions Admin Support Admin
Workspaces View workspace list
Workspaces Add workspace (manual)
Workspaces Add workspace (import from Microsoft® 365/ Google Workspace™)
Workspaces Add workspaces by group
Workspaces Add workspace (import CSV)
Workspaces Remove workspace
Workspaces Edit workspace
Admin User View admin user list
Admin User Add/remove admin user
Admin User Edit admin role
Domains View supported domains list
Domains Refresh domain list
Domains Edit supported domain alias list
Subscription View subscription list
Report View report
Report Export report
System Log View and export log
Admin Log View and export log


Synappx Go

Page Functions​ Admin Support Admin
User View user list​
User Add user (import from Office 365/Google Workspace)​
User Add users with Group​
User Add user (import CSV)​
User Assign/remove license​
User Remove user​
Workspaces Add MFP​
Workspaces Add display​
Devices & Agents View workspace details
Devices & Agents Edit settings, re-discover, etc.
Notification​s View pages
Notifications Edit notification email setting​s
Download​s Download MFP agent​
Downloads Download display agent​
Agent Update​ Update agent​
Agents Update Update policy​


Synappx Meeting

Page Functions Admin Support Admin
Workspaces Register/remove device in workspace
Workspaces View workspace details
Workspaces Assign/remove license​

  1. Go to Admin Settings on the Admin Portal. On the Admin Users page, select (+). [View Image]
  2. Type a few characters of the admin's name in the Admin Name field. Names from your organisation will appear. Select names from the list and select Save[View Image]
  3. Under Role, select Admin for full administrative rights or Support Admin for limited capabilities. Admin is the default. The role can be edited later by selecting the admin name. [View Image]
  4. Select Save. The new administrator will appear on the Admin Users list.

The Supported Domains page automatically collects domain aliases from Azure Active Directory or Google Workspace. The default setting is to enable all domains.

Caution:  If an admin disables a domain that is already selected, then the associated users and workspaces will also be disabled.

Admins can choose which domain aliases to enable or disable by checking and unchecking the boxes; these settings apply to Synappx Go and Synappx Meeting. Primary domains cannot be unselected. Select the refresh icon to view new domain aliases added to Azure AD or Google Workspace. [View Image]

Microsoft 365 customers who licensed Synappx Go or Meeting before Version 1.3 may see a blue box with a link to opt in to the permission to retrieve domains. [View Image]