System Requirements

Pre-requisites for Synappx Collaboration Hub (Microsoft 365 and Windows Settings)

The following components should be completed prior to install and configuration of Synappx Collaboration Hub.  For enhanced security with optimal usability, Windows configuration is recommended. 

1.    Synappx Go and Synappx Meeting License
The following license is required to use Synappx Collaboration Hub.
Please contact your Sharp representative to obtain the license.  

  • Synappx Go User License: One per user( Note: This feature is not available for guests created in the custom database).
  • Synappx Meeting Room License:  One per Workspace

2.    Meeting Room Resources (Required for the MS 365 environment)  
When Synappx Meeting is used in “Workspace” mode,  MS 365 must have a room resource calendar and Office 365 license applied to the resource account. This account is used to log in to Synappx Meeting installed on the in-room PC and MS Teams (when installed on the in-room PC), and to view downloaded files during the meeting. When logged in, and with Workspace mode enabled, Synappx Meeting displays a scheduled meeting list with an organiser and reserved time. 

3.    Microsoft Teams Configurations (Required for the MS 365 environment)  
The resource account is required to log in to install the MS Teams application on an in-room PC. Once logged in, it shows a list of meetings that are scheduled to occur in the room. It is strongly recommended to further configure MS Teams settings to set controls, such as access to calendar and chat history.

4.    In-Room Computer with Microsoft Windows Login
When the in-room PC is kept logged on so that each user is not required to log in, it is recommended to place necessary measures to maintain security and integrity. Some recommendations include: 

Note: For Google Workspace, create a shared Google user account and login to default browser with the account on in-room PC.  

 

Supported Environments

Microsoft 365® Service Plans  
Business

Microsoft 365 Business

Basic*/Standard/Premium

Enterprise Microsoft 365 Enterprise E1*/E3/E5
Microsoft 365 Enterprise F1
Education Microsoft 365 Education A1*/A3/A5
Government Microsoft 365 Government G1*/G3/G5

 *This package offers only the web or mobile version of Microsoft Office applications. Synappx Go requires Office applications to be installed on the display PC for full functionality. Otherwise, the file will be open using the web browser. Remote file control is not supported.  

 

Google Workspace™ Service Plans
Business Starter
Business Standard
Business Plus
Enterprise

 

 

Windows® Platform 

In-room PC Minimum Requirements In-room PC Optimal Configuration
Operating System (OS)

Windows 10 (32-bit and 64-bit versions) Builds 21H1 to 21H2

Windows 10 (32-bit and 64-bit versions) Builds 21H1 to 21H2

Central Processing Unit (CPU) 2.0 GHz processor Core i5 or higher
.NET Framework

Microsoft .NET Framework 4.7.2 or higher

Microsoft .NET Framework 4.7.2 or higher

Memory 4GB of RAM 8GB of RAM
Hard Disk Drive (HDD) More than 500 MB More than 500 MB
Bandwidth 5.0 Mbps/5.0 Mbps 10 Mbps/10 Mbps
Client applications

Microsoft Office client application, Chrome Browser, Edge Browser, web conference client application (e.g. MS Teams), and other application such as video media player. Adobe® PDF reader for Google native files (view only)

Microsoft Office client application, Chrome Browser, Edge Browser, web conference client application (e.g. MS Teams), and other application such as video media player. Adobe® PDF reader for Google native files (view only)

Security

Recommended: Anti-virus software

Recommended: Anti-virus software

 

 

Supported Mobile Platform
  • iOS 15 to 16
  • Android™ 11 to 12

 

 

Supported Web Conference Services

The following web conference services are supported for auto-start. See more compatibility details at Install Client Application section.

  • Microsoft® Teams
  • Zoom
  • Google Meet™
  • GoToConnect