User Support

As an alternative to the more fully featured, users have an option to use the Continue Without Login (unlicensed) version with limited MFP features—scan to email and copy.  Both the licensed and No login (non-subscription version) Synappx Go are available from the same Synappx Go mobile app downloaded from the Apple App Store or Google Play site.

Before using the Continue Without Login (unlicensed) version of Synappx Go, ensure the Sharp MFP you will use has been configured to support this feature.  You should be able to select the Synappx Go – No Login icon from the MFP.  See details below for more information.

To use the Synappx Go No Login version:

  1. Download the Synappx Go iOS or Android app from the Apple or Google app stores.
  2. Select Continue Without Log In. [View Image]
  3. Agree to the End User License Agreement.
  4. The Home screen is displayed on your mobile. [View Image]