Download & Configure Agents

The Downloads page contains the MFP and display agent links. The MFP agent enables mobile scan, print and copy features. An internet protocol (IP) address range is necessary to collect information about Sharp MFPs. The display agent allows users to share content to enabled interactive or display boards; there is no action prior to downloading the display agent.

From the Synappx Go Admin Portal, select Downloads. [View Image]

Note: Be sure to allow pop-ups on your web browser (Google Chrome or Microsoft Edge) prior to downloading the MFP agent.

  1. Select Synappx Go MFP Agent. Then select the Click here link. [View Image]
  2. In the SNMP Configuration window, enter the IP Range Name. Then enter a start and end address. If this is the only IP Range, ensure the check box is selected and select Download Now. If this is not the only address range, select (+) to add another range (up to 15) and complete the same parameters. When all IP range names are entered, check all boxes and select Download Now. [View Image]

Note: Be sure to allow pop-ups on your web browser (Google Chrome or Microsoft Edge) prior to downloading the agent.

  1. Select Synappx Go Display Agent. There is no configuration prior to downloading
  2. Select Download to download the display agent software to the admin PC or target PC/server. [View Image]

Information about the Synappx Go mobile app (iOS and Android devices supported) is also available on the Downloads page.

If installing Synappx Go to use with Synappx Meeting for Synappx Collaboration Hub, download that installer and follow the directions in the wizard.  See Install Applications using Synappx Collaboration Hub Installer for more details.

Note:  The common installer should be used for new Synappx installations only.

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