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SYNAPPX SUPPORT CENTRE
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Synappx Cloud Print
Admin Support
System Requirements
Initial Sign Up and Selecting Provider
Client PC Setup
Windows Print Logging
Print Driver Installation
Installing and Configuring the Synappx Cloud Print Client
The Administrator Portal
The Dashboard
Users (Add and Activate Users)
Devices (MFP Search and Registration)
Jobs
Reports
Creating Custom Reports
Creating Scheduled Reports
Settings
Subscriptions
System
User Portal
Configure MFP Settings- Group 1 Device
Configure MFP Settings - Group 2 Device
Installing the Keyboard Emulation driver for USB Card Readers for Group 2 Devices
Using the SCP app on the MFP
Troubleshooting
Addendum A
Addendum B
User Support
The User Portal
Jobs
Job History
PIN Login
Using Synappx Cloud Print on the MFP
The Synappx Cloud Print Client
Quick Start Guide
Step 1. Accounts required for Setup
Step 2: Enable Print Logging on Client PC
Step 3. Install Printer Driver and Configure
Step 4. Install the Synappx Cloud Print Client
Step 5: Login to Synappx Cloud Print Portal - Add an MFP to your Tenant
Step 6: Configure MFP Settings- Group 1 Device
Step 6. Configure MFP Settings - Group 2 Device
Installing the Keyboard Emulation driver for USB Card Readers for Group 2 Devices
Step 7. Login to MFP
Step 8. Print a test page on MFP, Scan and Copy
Mobile App Guide
1. Downloading the app
2. Login
3. App Setup
4. Scan & Print Default Settings
5. Scanning Using the App
6. Printing Using the App
Synappx Collaboration Hub
Admin Support
System Requirements
Workspace/Meeting Room Environment
How it Works
Set up Synappx Workspaces
Install Applications Using Synappx Collaboration Hub Installer
Install Synappx Go Display Agent on an In-Room PC
Associate a Room Display and Agent to Workspace
Associate NFC Tags
Install Synappx Meeting App on In-Room PC
Install Client Applications on In-Room PC
Add Users & Assign Licenses
Validate Installation of Synappx Collaboration Hub
Reset Room
Synappx Go Client Setup
Admin Portal for Google Workspace
Logs
Admin Settings
Analytics
User Support
Before the Meeting
Starting a Scheduled Meeting
Starting an Ad Hoc Meeting
During a Meeting
Remote File Operation
Synappx Go Pen Software Remote Operation
Ending a Meeting
Synappx Go
Admin Support
System Requirements
MFP & Display Support
NFC Support
How it Works
Choose Provider
Log In
Download & Configure Agents
Install Agents
Logs
Add Workspaces
Associate Devices
Associate NFC Tags
Add Users & Assign Licenses
Admin Settings
Configure Print Release Driver
Windows Defender Firewall Configuration
Automatic Input Switch
Configure Interactive Displays
Configure Admin Portal
Automatic Input Switch Usage
Troubleshooting Tips
Analytics
FAQs
User Support
System Requirements
NFC Support
App Setup and Use Details
Download
Log In
Setup
How it Works
Meet
Share to Display
Scan
Print
Copy
Unlock MFP
Check In
App Settings
Guest User Support
Configure Print Release Driver
Windows Defender Firewall Configuration
FAQs
Synappx Go Lite
Admin Support
System Configuration
Appendix
User Support
Scan
Copy
Synappx Meeting
Admin Support
System Requirements
How it Works
Choose Provider
Download Synappx Meeting
Log In
Add Workspaces
Allocate Licenses
Configure Workspaces
Logs
Admin Settings
Client Applications
Analytics
Hardware Installations
User Support
Download
Log In
Create a Meeting Invite
How it Works
Starting a Meeting
During a Meeting
Ending a Meeting
Optional Settings
Mobile Apps
FAQs
Synappx FAQs
What's New
Contact Us
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Admin Support
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