Admin Settings (Optional)

Administrators manage key components such as workspaces, users, devices, and licenses. They can also add and remove other administrators with full or limited functions (support admin). Additional admins do not require Azure or Google Workspace™ administrator privileges. However, they need to be a member of the organisation’s Microsoft® 365 or Google Workspace environment.

Here is a list of features for full and support administrators.

Synappx Admin Portal (Common)

Page Functions Admin Support Admin
Page Workspaces Functions View workspace list Admin Support Admin
Page Workspaces Functions Add workspace (manual) Admin Support Admin
Page Workspaces Functions Add workspace (import from Microsoft® 365/ Google Workspace™) Admin Support Admin
Page Workspaces Functions Add workspaces by group Admin Support Admin
Page Workspaces Functions Add workspace (import CSV) Admin Support Admin
Page Workspaces Functions Remove workspace Admin Support Admin
Page Workspaces Functions Edit workspace Admin Support Admin
Page Admin User Functions View admin user list Admin Support Admin
Page Admin User Functions Add/remove admin user Admin Support Admin
Page Admin User Functions Edit admin role Admin Support Admin
Page Domains Functions View supported domains list Admin Support Admin
Page Domains Functions Refresh domain list Admin Support Admin
Page Domains Functions Edit supported domain alias list Admin Support Admin
Page Subscription Functions View subscription list Admin Support Admin
Page Report Functions View report Admin Support Admin
Page Report Functions Export report Admin Support Admin
Page System Log Functions View and export log Admin Support Admin
Page Admin Log Functions View and export log Admin Support Admin

 

Synappx Go

Page Functions​ Admin Support Admin
Page User Functions​ View user list​ Admin Support Admin
Page User Functions​ Add user (import from Office 365/Google Workspace)​ Admin Support Admin
Page User Functions​ Add users with Group​ Admin Support Admin
Page User Functions​ Add user (import CSV)​ Admin Support Admin
Page User Functions​ Assign/remove license​ Admin Support Admin
Page User Functions​ Remove user​ Admin Support Admin
Page Workspaces Functions​ Add MFP​ Admin Support Admin
Page Workspaces Functions​ Add display​ Admin Support Admin
Page Devices & Agents Functions​ View workspace details Admin Support Admin
Page Devices & Agents Functions​ Edit settings, re-discover, etc. Admin Support Admin
Page Notification​s Functions​ View pages Admin Support Admin
Page Notifications Functions​ Edit notification email setting​s Admin Support Admin
Page Download​s Functions​ Download MFP agent​ Admin Support Admin
Page Downloads Functions​ Download display agent​ Admin Support Admin
Page Agent Update​ Functions​ Update agent​ Admin Support Admin
Page Agents Update Functions​ Update policy​ Admin Support Admin

 

Synappx Meeting

Page Functions Admin Support Admin
Page Workspaces Functions Register/remove device in workspace Admin Support Admin
Page Workspaces Functions View workspace details Admin Support Admin
Page Workspaces Functions Assign/remove license​ Admin Support Admin

  1. Go to Admin Settings on the Admin Portal. On the Admin Users page, select (+). [View Image]
  2. Type a few characters of the admin's name in the Admin Name field. Names from your organisation will appear. Select names from the list and select Save[View Image]
  3. Under Role, select Admin for full administrative rights or Support Admin for limited capabilities. Admin is the default. The role can be edited later by selecting the admin name. [View Image]
  4. Select Save. The new administrator will appear on the Admin Users list.

The Supported Domains page automatically collects domain aliases from Azure Active Directory or Google Workspace. The default setting is to enable all domains.

Caution:  If an admin disables a domain that is already selected, then the associated users and workspaces will also be disabled.

Admins can choose which domain aliases to enable or disable by checking and unchecking the boxes; these settings apply to Synappx Go and Synappx Meeting. Primary domains cannot be unselected. Select the refresh icon to view new domain aliases added to Azure AD or Google Workspace. [View Image]

Microsoft 365 customers who licensed Synappx Go or Meeting before Version 1.3 may see a blue box with a link to opt in to the directory.read.all permission to retrieve domains. [View Image]