Administrators manage key components such as workspaces, users, devices, and licenses. They can also add and remove other administrators with full or limited functions (support admin). Additional admins do not require Azure or Google Workspace™ administrator privileges. However, they need to be a member of the organisation’s Microsoft® 365 or Google Workspace environment.
Here is a list of features for full and support administrators.
Synappx Admin Portal (Common)
Page | Functions | Admin | Support Admin |
---|---|---|---|
Page Workspaces | Functions View workspace list | Admin ✅ | Support Admin ✅ |
Page Workspaces | Functions Add workspace (manual) | Admin ✅ | Support Admin ❌ |
Page Workspaces | Functions Add workspace (import from Microsoft® 365/ Google Workspace™) | Admin ✅ | Support Admin ❌ |
Page Workspaces | Functions Add workspaces by group | Admin ✅ | Support Admin ❌ |
Page Workspaces | Functions Add workspace (import CSV) | Admin ✅ | Support Admin ❌ |
Page Workspaces | Functions Remove workspace | Admin ✅ | Support Admin ❌ |
Page Workspaces | Functions Edit workspace | Admin ✅ | Support Admin ❌ |
Page Admin User | Functions View admin user list | Admin ✅ | Support Admin ❌ |
Page Admin User | Functions Add/remove admin user | Admin ✅ | Support Admin ❌ |
Page Admin User | Functions Edit admin role | Admin ✅ | Support Admin ❌ |
Page Domains | Functions View supported domains list | Admin ✅ | Support Admin ✅ |
Page Domains | Functions Refresh domain list | Admin ✅ | Support Admin ❌ |
Page Domains | Functions Edit supported domain alias list | Admin ✅ | Support Admin ❌ |
Page Subscription | Functions View subscription list | Admin ✅ | Support Admin ✅ |
Page Report | Functions View report | Admin ✅ | Support Admin ❌ |
Page Report | Functions Export report | Admin ✅ | Support Admin ❌ |
Page System Log | Functions View and export log | Admin ✅ | Support Admin ✅ |
Page Admin Log | Functions View and export log | Admin ✅ | Support Admin ✅ |
Synappx Go
Page | Functions | Admin | Support Admin |
---|---|---|---|
Page User | Functions View user list | Admin ✅ | Support Admin ✅ |
Page User | Functions Add user (import from Office 365/Google Workspace) | Admin ✅ | Support Admin ✅ |
Page User | Functions Add users with Group | Admin ✅ | Support Admin ✅ |
Page User | Functions Add user (import CSV) | Admin ✅ | Support Admin ❌ |
Page User | Functions Assign/remove license | Admin ✅ | Support Admin ✅ |
Page User | Functions Remove user | Admin ✅ | Support Admin ❌ |
Page Workspaces | Functions Add MFP | Admin ✅ | Support Admin ❌ |
Page Workspaces | Functions Add display | Admin ✅ | Support Admin ❌ |
Page Devices & Agents | Functions View workspace details | Admin ✅ | Support Admin ✅ |
Page Devices & Agents | Functions Edit settings, re-discover, etc. | Admin ✅ | Support Admin ❌ |
Page Notifications | Functions View pages | Admin ✅ | Support Admin ✅ |
Page Notifications | Functions Edit notification email settings | Admin ✅ | Support Admin ❌ |
Page Downloads | Functions Download MFP agent | Admin ✅ | Support Admin ❌ |
Page Downloads | Functions Download display agent | Admin ✅ | Support Admin ❌ |
Page Agent Update | Functions Update agent | Admin ✅ | Support Admin ❌ |
Page Agents Update | Functions Update policy | Admin ✅ | Support Admin ❌ |
Synappx Meeting
Page | Functions | Admin | Support Admin |
---|---|---|---|
Page Workspaces | Functions Register/remove device in workspace | Admin ✅ | Support Admin ❌ |
Page Workspaces | Functions View workspace details | Admin ✅ | Support Admin ✅ |
Page Workspaces | Functions Assign/remove license | Admin ✅ | Support Admin ❌ |
- Go to Admin Settings on the Admin Portal. On the Admin Users page, select (+). [View Image]
- Type a few characters of the admin's name in the Admin Name field. Names from your organisation will appear. Select names from the list and select Save. [View Image]
- Under Role, select Admin for full administrative rights or Support Admin for limited capabilities. Admin is the default. The role can be edited later by selecting the admin name. [View Image]
- Select Save. The new administrator will appear on the Admin Users list.
The Supported Domains page automatically collects domain aliases from Azure Active Directory or Google Workspace. The default setting is to enable all domains.
Caution: If an admin disables a domain that is already selected, then the associated users and workspaces will also be disabled.
Admins can choose which domain aliases to enable or disable by checking and unchecking the boxes; these settings apply to Synappx Go and Synappx Meeting. Primary domains cannot be unselected. Select the refresh icon to view new domain aliases added to Azure AD or Google Workspace. [View Image]
Microsoft 365 customers who licensed Synappx Go or Meeting before Version 1.3 may see a blue box with a link to opt in to the directory.read.all permission to retrieve domains. [View Image]