Configure Admin Portal

Notes:

  • Display information setup is only required for Go users to leverage auto-input switching or default input.
  • Display agents must already be installed and configured with Synappx Go workspaces before configuring displays for auto-input switch on the admin portal.
  1. Log in to the Synappx Admin Portal with your Microsoft® 365 or Google Workspace™ credentials.
  2. If both Synappx Go and Meeting are licensed, choose Synappx Go.
  3. Go to Workspaces and select the workspace with the display to configure.  Ensure the display agent is already associated with the workspace.
  4. To set up auto-input switching information for each display, select the Configure link next to the display.  A dialog will open. [View Image]
  5. Be sure to choose the connection type: Telnet LAN or RS-232C. Enter the relevant information for the display including Go Agent PC Input (for auto switching when Synappx Go is used) and Default Input (to return display input to default after collaboration).
  6. Select OK to save the settings. Auto-input switching and Default Input are now available for Go users. [View Image]

  1. Display Name (optional): Enter an alias for the workplace display or use the display search feature.
  2. IP Address (required): Enter the display IP address or use the display search feature.
  3. Port (required): The default is 10008.
  4. User Name (optional): This field is only required if the display is configured with a username and password.
  5. Password (optional): This field is only required if the display is configured with a username and password.
  6. Default Input (optional): This field is only required if a default display input is desired.  The default setting is Manual (no return to default input).  Select the arrow to choose the desired default display input (e.g. HDMI 2). At the end of the collaboration, the user can automatically restore the display to the default input via Go mobile.
  7. Go Agent PC Input (required): The default setting is Manual (auto-input switch not configured). Select the arrow to choose the display PC input (e.g. HDMI 1) where the Synappx Go agent is installed. When a user taps the display NFC tag, the display will switch to the selected input automatically.
  8. Note (optional): Add applicable notes. [View Image]

The Display Name or IP Address search icon can be used to look up information on an existing display and leverage those display settings (avoids re-entry if display is already configured).

  1. Type a display name or IP address up to the second dot or more (e.g. 172.29.) and select the search icon to see a list of devices matching the display name or IP address fields.
  2. Select a display from the list. Select OK to auto-populate the information into the Display Information box. Information can be edited after populating.
  3. Select OK to save the display settings. [View Image]

  1. Display Name (optional): Enter an alias for the workplace display.
  2. COM Port Name (required): Enter the display COM port name. The default is COM1.
  3. Baud Rate (optional): The default is 9600. Select the arrow to choose the value that matches the display baud rate.
  4. Default Input (optional):  This field is only required if a default display input is desired.  The default setting is Manual (no return to default input).  Select the arrow to choose the desired default display input (e.g. HDMI 2). At the end of the collaboration, the user can automatically restore the display to the default input via Go mobile.
  5. Go Agent PC Input (required): The default setting is Manual (auto-input switch not configured). Select the arrow to choose the display PC input (e.g. HDMI 1) where the Synappx Go agent is installed. When a user taps the display NFC tag, the display will switch to the selected input automatically.
  6. Note (optional): Add applicable notes. [View Image]

After configuring the display information, you can edit the detailed settings by selecting the link for the display. [View Image] Edit the details on the settings dialog and press Save.

Select '–' Clear to remove the display information settings associated with the display agent. A dialog box will appear to confirm information deletion. Select OK to clear all display information. [View Image]

The Display Input column option will show the results if input is changed for the display information is removed.

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