System Requirements

A stable Internet connection is required.

For Synappx Collaboration Hub please refer to System Requirements.

Organisations must have a Microsoft® 365 or Google Workspace environment. Provider is designated after sign-up. If an organisation uses both Microsoft 365 and Google Workspace, the administrator must choose one cloud service provider for Synappx to synchronise with the calendar and users.

Note: Support is available for environments that have on-premise Active Directory® synchronised using Google Cloud Directory Sync (GCDS) for user synchronisation. GCDS is often used to synchronise the data in an organisation’s Google domain with Microsoft Active Directory or the Lightweight Directory Access Protocol (LDAP) server.

*This package offers only the web or mobile version of Microsoft Office applications. Synappx Go requires Office applications to be installed on the display PC for full Collaboration Hub functionality. Otherwise, the file will open in the web browser.

Note:  Companies have the option to integrate Synappx Go with PaperCut MF or Native Authentication. 

In addition to the licensed version of Synappx Go, there is another option to use a more limited version of Synappx Go mobile app that supports MFP scan to email and copy only.  The free version, Synappx Go Lite, does not require agent install or NFC tags. Synappx Go Lite enables simple copy and scan to email functions by scanning a QR Code.  To enable the Synappx Go Lite features, see Synappx Go Lite. 

The full version of Synappx Go can be unlocked when a user license is assigned, the Synappx Go agent is installed and an NFC tag is mapped. Once the full version is unlocked, users will have access to copy, expanded scan to email or cloud storage services, print from cloud, share to display, start meetings and more. 

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