Setup

Cloud Storage Options

• OneDrive for Business
• OneDrive
• SharePoint®
• Teams (Microsoft 365 users only)
• Dropbox™
• Box™
• Google Drive™
• iCloud® and Local (automatically configured on iOS devices) *                                                                            

*Some limitations

1. After initial login, the Setup - Cloud Storage screen will appear. Select Configure for the desired cloud storage service. (Dropbox™ is used in the following examples.) [View Image].

Notes:

• For Microsoft 365 users, Single Sign On (SSO) to One Drive for Business, SharePoint and Teams means these Microsoft cloud storage sites are already configured for you.
• For Google Workspace users, Single Sign On (SSO) to Google Drive is already configured with the same credentials as your initial log in.  If desired, you can change to a different Google Drive account by selecting Edit.
• iPhones automatically configure iCloud and local device storage for sharing to displays and printing cloud files.
• Microsoft Teams log in is not available to Google Workspace users because it requires use of the same credentials used to log in to Synappx Go (for Microsoft 365 only).

2. Select sign-in method. Enter valid credentials and select Sign in [View Image].

3. A request will appear to allow the mobile app to access the files and folders in the cloud storage service. Select Allow [View Image].

4. The configured cloud storage service no longer appears grey and now includes an Edit link to access the service and change service settings. Repeat the previous steps to add another cloud storage service or select Next to proceed to the Scan and Print screen and continue setup [View Image].

Notes:

• Each cloud storage vendor has unique permissions that may differ from the example above. Accept the permissions to use the Meet, Share to Display, Scan to Cloud Storage and Print Cloud file sharing features.
• Users cannot remove Single Sign On (SSO) cloud storage sites or iCloud and local storage as these are automatically configured on iOS devices.

Note: Users cannot remove iCloud and local storage as this is automatically configured on iOS devices.

To remove a configured cloud storage site, long press the cloud storage site name for several seconds. You will be asked if you want to remove credentials for the selected cloud site. Select Remove to delete the configuration for this cloud site. [View Image]

1. After configuring cloud storage, the Setup - Scan and Print screen will display. Select Configure to set up an email distribution list (default is one list) or select Next if you do not want to set up an email distribution list. Email distribution lists can be created at any time from the Settings menu [View Image].
2. A request to access your mobile device contacts list will appear so you can more easily create the email distribution list. For iOS phones, select OK if you want Synappx Go to access your contacts; select Don’t Allow if you do not want Synappx Go to access your contacts. For Android phones, select Allow if you want Synappx Go to access your contacts; select Deny if you do not want Synappx Go to access your contacts. This permission can be changed at any time in the Settings menu [View Image] [View Image].
3. Under Scan to Email List, type a title for your email distribution list in the Email List Name field [View Image].
4. Type an email address or start typing a few characters of a contact name; mobile contacts that match that entry will populate. Select (+) to add a contact.
5. Select (+) to add more email addresses. (A maximum of ten contacts can be added to the list.)
6. Added contacts will appear in the Send to: area below. Select (-) to remove a contact. Once the list is complete, select Save to continue [View Image].
7. The app will return to the Setup - Scan and Print screen. Your new email distribution list name will be shown as a scan destination. Select Edit to make additional changes to the email distribution list or select Configure to proceed to setup Scan to Cloud Folder [View Image].

1. Select the multi-select icon. [View Image]
2. Activate the multi-selection feature for Email List by toggling the switch so the teal colour shows. Select the back arrow < to return to the Setup – Scan and Print page. [View Image]
3. Select Configure to set up email lists. [View Image]
4. Select + to add each email list. [View Image]       
5. Enter a name for the email list and add email addresses by selecting +. When finished, select Save. [View Image]
6. Repeat this procedure to create up to three email destinations.
7. Highlight the default destination and select Save. You will be able to select the default or other destinations at scan time. [View Image] [View Image]

You can create up to three cloud storage destinations for scan jobs. The default setting is one preset cloud folder. To set up one default cloud storage folder, follow the steps below. To set up multiple cloud storage folders, go to Set Up Multiple Scan to Cloud Storage Folders.

1. Select Configure for Cloud Storage. The Scan to Cloud Folder screen will load all available cloud storage services [View Image] [View Image].
2. Select  a cloud storage service [View Image].
3. Select a folder to use as a scan destination. Then select Save. The folder will appear as a Scan to Cloud Folder destination [View Image] [View Image].

1. Select the multi-select icon. [View Image]
2. Activate the multi-selection feature for Cloud Storage by toggling the switch so the teal colour shows. Select the back arrow < to return to the Setup – Scan and Print page. [View Image]
3. Select Configure to set up cloud storage destinations. [View Image] [View Image]
4. Select + to add each cloud storage destination.
5. Each configured cloud storage service will appear. Select a cloud site and choose a destination folder. [View Image]
6. Select + to add cloud storage destinations (up to three). Highlight the default destination and then select Save. You will be able to select the default or other destinations at scan time. [View Image] [View Image]

1. Choose to Release all files for printing or Select files at print time. Release all files allows Synappx Go to print all files in the print queue at once. Select files at print time allows you to choose specific files to print instead of printing all files in the print hold queue [View Image].
2. Select Next to move to following optional steps.

When using Synappx Go together with Synappx Meeting in meeting spaces (collaboration hub experience), you can set preferences and optionally configure your Zoom account to enable auto starting Zoom conferences for scheduled or ad hoc meetings.

Preference

Select how you want the app to react when you tap a NFC tag in a meeting space configured with Synappx Meeting (Workspace mode) and the Synappx Go agent.  With an initial NFC tap,

• Always start meeting (default): App will directly start a scheduled meeting or move to the Meet Now page to allow you to create an ad hoc meeting
• Always share to display: App will directly show the Share page with recently modified cloud files to select to share to the display
• Prompt me: App will allow you to choose whether you want to Meet or Share file(s).

Options

Toggle the switch to change the following options. Default is on.

• Save changes in meeting attachments and email links to organizer:  If changes are made to downloaded meeting attachments, the updated file is uploaded to the Azure cloud and a temporary link is sent to the organizer to enable file downloading
• Do not go into sleep mode when using this app:  Allows the app to stay active (e.g. during a meeting) and not sleep based on your mobile device setting

Web Conference

To be able to automatically launch Zoom on the Sharp display via Synappx Meeting or to hold an ad hoc collaboration with Zoom, enter your Zoom credentials.

1. Select Configure.

For Android: The app navigates to the Zoom web page. Select the phone Back button at the bottom of the page to move to the page to enter your Zoom log in credentials.

For iOS: The app briefly shows the Zoom page and automatically navigates toe the Zoom log in credential entry page.  Do not press Config a second time when this process is occurring.

2. Enter your Zoom email and password and select Sign in.

To change or delete your Zoom credentials after configuration, select Edit [View Image][View Image].

Google Workspace users have three options to share Google files to a display.  Select a preference (default is View only).

• View only: Download the files to view in PDF (fastest option).
• View and edit: Open Google native files in a Chrome Incognito browser for viewing and editing files. Synappx Go will prompt the first person to share files to log in to the display PC. Subsequent users do not need to log in if the original user still has files open in the browser.
• Prompt me: Each time you share a Google file, Synappx Go gives you the option to view only or view and edit.

If you choose the View and edit or Prompt me options, you must also configure Multi-Factor Authentication (MFA) for added security when editing on-line files. This will send a passcode to you each time you use the browser-based viewing and editing feature.

• Select Configure.
• Re-enter your log in credentials that will be verified with Google.

If you need to update the information later, select Update.  [View Image].

Select Next when preference is confirmed.

Microsoft 365 users with OneDrive for Business have three options to share to a display.  The default is to download and open the selected OneDrive for Business files. Select a preference.

• Download and Open: Download the files for viewing or editing, requires associated applications to be installed on the display PC (fastest option).
• Open in Browser: Open supported OneDrive for Business files (pptx, docx, xlsx, pdf, txt) in a Chrome Incognito browser for viewing and editing. Synappx Go will prompt the first person to log in. Subsequent users do not need to log in if the original user still has files open in the browser.
• Prompt me: Each time you share a OneDrive for Business file to the display, Synappx Go gives you the option to download file(s) or open file(s) in the browser. [View Image]                                                           

If you choose the Open in Browser or Prompt me options, you must also configure Multi-Factor Authentication (MFA) for added security when editing on-line files. This will send a passcode to you each time you use the browser-based viewing and editing feature.  To set up MFA:

1. Select Configure.
2. Re-enter your log in credentials that will be verified with Microsoft.

If you need to update the log in information later, select Update. 

Select Next when preference is confirmed.

This section is only applicable for companies that have “locked” MFPs via PaperCut MF or Native Authentication that can be unlocked with a user ID Card number (for HID or iClass cards) stored in Synappx Go mobile.  Once configured, the Synappx Go mobile app can be used to unlock the MFPs (instead of using an ID card) and access Go scan, copy, and print features.  From this page, you can also control the BLE strength for connecting to card readers.

To use Synappx Go mobile features with locked Sharp MFPs, ID card numbers need to be saved in the Synappx Go Mobile App. There are three ways to enter the card numbers:

• During initial Synappx Go wizard, you can enter the ID card number (as last optional step)
• After initial set up, enter ID card number via the ID Card page under Settings
• Your Admin enters ID card numbers for you via the Synappx Admin Portal

After installing the Synappx Go mobile app and your company has locked Sharp MFPs, enter your ID card number as the last step of the wizard.  You can also skip this page if they don’t need or want to access locked Sharp MFPs.

Note: For Android only, you will be prompted whether it’s okay to provide Synappx Go with access to your mobile location. If not using the Unlock feature, select Deny. Synappx Go does not use location for any purpose other than identifying your mobile proximity to the rf IDEAS or Elatec BLE reader attached to the MFP. To support MFP Unlock, please select While Using This App.

1.  After completing (or skipping) other wizard steps, enter the ID card number either by manual entry with the keyboard or via camera capture [View Image] [View Image].

2. Manual entry:  Touch the entry field and type user ID card number from HID Prox or iClass ID card via the keyboard.  A maximum of 38 characters (only 0-9, A-F) can be entered.  For native MFP local login authentication, only five to eight characters can be entered. Only include the user portion of the card number.  Press Next to accept the number and finish the wizard set-up.  Press Skip if no card number is needed.

You can also set the BLE connection strength on this page.  This involves the mobile proximity to the card reader.  Set higher if multiple MFPs are close together.  Set lower to detect the card from a further distance [View Image] [View Image].

3. Camera capture entry: Select Capture by Camera and accept Synappx Go being able to access the camera on Android (not required on iOS).  Take the picture of the user ID card number as close as possible to the user number, check image (crop to user number only if needed) then Save. The number should be entered into the Card ID field.  Note:  User should review the results and confirm the card number is correct based on the OCR. Use manual entry if OCR is not accurate [View Image] [View Image] [View Image].

4. Press Next to finish.  A confirmation page will be shown [View Image].

Setting, editing or deleting the ID card number or changing the card reader proximity can also be done via the Settings menu under ID Card.  The card number can be edited and saved by selecting the top left back arrow [View Image]. 

Notes: Administrators can also enter user ID card numbers from a Synappx Admin Portal that will then be transferred to your mobile to enable MFP unlock.

Adjust your scan settings from the settings menu or by selecting the gear icon from the setup wizard scan page.

1. Select the menu icon on the home screen [View Image].
2. Select Settings from the home screen menu [View Image].
3. Select Scan and Print [View Image].
4. Select the scan settings gear icon [View Image].

From the Scan Settings page, you can adjust default colour mode, resolution (dpi), page size, file format, two-sided scan modes, blank page skip, compression, and compression ratio settings by choosing from the available options for the selected MFP.

Scan settings can also be changed at scan time by selecting the gear icon [View Image].

Adjust your print settings from the settings menu or by selecting the gear icon from the setup wizard print cloud file preferences page.

1. Select the menu icon on the home screen [View Image].
2. Select Settings from the home screen menu [View Image].
3. Select Scan and Print [View Image].
4. Select the Print Cloud Files settings gear icon [View Image].

From the Print Cloud Files Settings page, you can adjust default colour mode, style (one- or two-sided), and staple to the desired settings by selecting from the options available for the selected workspace MFP.

Print settings can also be changed at print time by selecting the gear icon.

Adjust your copy job settings from the settings menu or by selecting the gear icon from the setup wizard copy preferences page.

1. Select the menu icon on the home screen [View Image].
2. Select Settings from the home screen menu [View Image].
3. Select Copy [View Image].
4. Select the Copy settings gear icon [View Image].
5. From the Copy Settings page, select common copy settings for the workspace MFP [View Image].

Note: Two-sided binding is only available when one of the two-sided copy options is selected