What's New

Synappx Collaboration Hub

QR code for easy meeting start is now supported.
Kiosk Mode helps simplify and control the meeting experience for users.
In-Room PC Security helps secure the meeting in-room PC by providing IT Admins access to Windows security settings.
Bug fixes and usability improvements

Synappx Meeting

Start meetings from the Windows application by using the pairing code.
Control the In-room PC microphone, camera, and volume within the Synappx meeting launcher.
Bug fixes and usability improvements

Synappx Collaboration Hub

Autodetection of workspace mode.
Reset Room feature helps enhance security after each meeting by removing newly added files and folders.
Validate System feature checks components for proper installation and configuration.
Bug fixes and usability improvements.

Synappx Go

Trackpad feature brings mouse-like control to the fingertips of users. Open and close any dialogs boxes/pop-ups/applications/browsers, control video playback, and toggle through open applications quickly.
Mobile application data logs are available for troubleshooting errors.
Bug fixes and usability enhancements.

Synappx Collaboration Hub

Optimised for 4K resolutions.
Camera default ON at the start of the meeting.
Screen share default OFF at the start of the meeting.
Microsoft Teams meeting screen displays in full-screen mode.
Improved meeting main screen navigation Meet, Files, and Control tabs.
One tap to start.
- Scheduled meetings – No need to select a meeting, the meeting will auto-start.
- Ad Hoc meetings – Tap the NFC tag, and the Meet Now screen displays.

Synappx Go

Synappx Meeting

GoTo Connect personal meeting room support.
- You can now start a GoTo Connect meeting with a personal room ID in laptop and workspace mode.
Display Input change support for the PN-L752B/862B.
ClickShare Improvements.
- Check in-room audio device status before connecting.
Bug fixes and usability improvements.

Synappx Go

Streamlined set up with new Single Sign On (SSO) support for Microsoft and Google cloud storage sites.
Bug fixes and usability enhancements.
Important: If upgrading from a previous version, you must uninstall and reinstall the application from the app store.

Synappx Meeting

Streamlined set up with new Single Sign On (SSO) support for Microsoft and Google cloud storage sites.
Bug fixes.
Important: If upgrading from a previous version, you must re-log into the app and re-configure settings including optional cloud storage sites (if used).

Synappx Collaboration Hub

Introducing Synappx Collaboration Hub* for an in-room, display-centric, hybrid meeting experience
Making the most of usability improvements and bug fixes in Synappx Meeting and Synappx Go
Remote control enhancements to the Synappx Go mobile app

Note: Collaboration Hub is not available for guest users.

* Collaboration Hub requires Synappx Go and Synappx Meeting licenses

Synappx Admin Portal

Synappx Go

No login MFP support for copying and scanning via QR Code
Guest custom database - register guest users* for content share on the display and remote access to the MFP
Implementation of the Synappx Meeting mobile app functions
Other usability improvements and bug fixes

* Guest users can use content share when authorised 

Synappx Meeting

Introduction of Workspace Mode for in-room display-centric, hybrid meeting experience
Migration of the Meeting mobile app functions to the Go mobile app
Usability improvements and bug fixes

Synappx Go

Maintenance update
Introducing contactless Copy! Operate Sharp MFPs safely and remotely with Synappx Go.
Enhanced Share user experience: Open files via web browser
Log in to browser only once per workspace
Check In support is expanded to include iPhone 7/7+, 8/8+ and X users
Check In feature to help track employee touchpoints
Microsoft Teams support for cloud storage
Enhanced scan settings and destinations
- Share improvements
- Remote file close
- One Drive for Business files editable in browser

Synappx Admin Portal

Synappx Meeting & mDesk